English Translation Notice
This document is an English translation of the original French Terms and Conditions of Sale.
This translation is provided for information purposes only and is intended solely to facilitate understanding of the original French document.
In the event of any discrepancy, inconsistency, ambiguity, interpretation issue, omission, or conflict between the French version and this English translation, the French version shall prevail and shall constitute the only legally binding and authoritative version.
By using the services or purchasing the products described herein, the customer acknowledges and agrees that the original French version of these Terms and Conditions of Sale shall govern the contractual relationship with the Seller.
T&Cs applicable as of May 20, 2026.
Between EI OLIVIER Thomas (Lanxor),
60 rue François 1er, 75008 Paris, France,
registered with the Paris Trade and Companies Register (Registre du Commerce et des Sociétés de Paris),
under SIRET number 100 158 476 00018,
represented by Mr. Thomas OLIVIER, sole proprietor,
duly authorized for the purposes hereof.
The Company may be contacted by email using the contact address provided on the website homepage or within the legal notices.
Hereinafter referred to as the “Seller” or the “Company”.
On the one hand,
And any natural person or legal entity purchasing products or services from the Company,
Hereinafter referred to as the “Buyer” or the “Customer”,
On the other hand,
The following has been stated and agreed:
The Seller publishes digital Products and Services specializing in the design, development, operation, and maintenance of software, applications, and application programming interfaces (APIs) intended for both individual consumers and professional users.
The Products and Services are marketed by Lanxor (sole proprietorship) through the website www.lanxor.fr and, where applicable, through any website or subdomain associated with its various products and services.
The list and description of the services offered by the Seller are available on the aforementioned websites.
Products with separate terms include:
These Terms and Conditions of Sale are intended to define the rights and obligations of the parties in connection with the online sale of digital Products and Services offered by the Seller.
They apply to all Products and Services marketed by the Seller, including software accessible online via the Internet, unless otherwise provided by specific terms applicable to a particular Product or Service.
These Terms and Conditions of Sale (“T&Cs”) govern the sale of Products and Services through the Company’s websites and form an integral part of the contract between the Buyer and the Seller. They are fully binding upon the Buyer, who acknowledges having accepted them prior to placing an order.
The Seller reserves the right to amend these Terms at any time by publishing a new version on its website. The applicable T&Cs are those in force on the date of the order or subscription to the relevant Service.
These T&Cs are available on the Company’s website at the following address: www.lanxor.fr/en/terms-of-sale
For subscription-based Services, the T&Cs applicable to the Customer are those in force on the date of the initial subscription and shall remain applicable throughout the duration of the ongoing subscription. Any subsequent amendment to the T&Cs shall apply to existing subscriptions only if expressly accepted by the Customer following prior notice provided under conditions allowing the Customer, where applicable, to terminate the subscription.
The Company also ensures that acceptance is clear and unconditional through the use of a checkbox and a validation click. The Customer acknowledges having read these Terms and Conditions of Sale in their entirety, as well as any Special Terms and Conditions applicable to a Product or Service, and accepts them without restriction or reservation.
The Customer acknowledges having received all necessary advice and information to assess the suitability of the offer for their needs.
The Customer declares that they have the legal capacity to enter into a contract under French law or that they validly represent the natural person or legal entity on whose behalf they are acting.
Unless proven otherwise, the information recorded by the Company shall constitute evidence of all transactions.
The Products and Services offered by the Seller are supplied at the prices in effect on the Seller’s websites on the date of the order or subscription to the relevant Service.
Applicable prices are available on commercial presentation pages, quotations, pricing appendices, or pricing schedules specific to each Product or Service.
Unless otherwise stated, prices are expressed in euros (€) excluding taxes (VAT excluded). Applicable taxes (VAT and any other applicable taxes) are calculated based on the Customer’s location and the tax regime applicable at the time of the order. The total amount inclusive of all taxes is displayed before final confirmation and payment.
The Seller reserves the right to modify its prices at any time.
New prices shall apply immediately to new orders and subscriptions.
For subscriptions involving recurring payments, any price change shall be communicated to the Customer within a reasonable period before it takes effect.
The Customer may terminate their subscription before the new prices become effective.
Payments are due immediately upon ordering, including for pre-ordered Products, unless otherwise specified for certain Products or Services.
The Customer may pay by bank card through the payment service provider used by the Seller at the time of payment.
Cards issued by banking institutions located outside France must be international bank cards compatible with the payment networks accepted by the payment provider.
Online payments are secured. The information transmitted is encrypted in accordance with applicable security standards and cannot be intercepted during transmission over the network.
In accordance with the provisions of the French Monetary and Financial Code, any payment commitment made by means of a bank card is irrevocable.
In the event of fraudulent use of a bank card, the Customer is invited to contact their banking institution immediately.
If payment authorization is refused, payment fails, or the debit cannot be processed, the relevant order shall be automatically cancelled.
For recurring subscriptions, several payment attempts may be made. If successive attempts fail, the Seller reserves the right to suspend access to the Services associated with the subscription until the situation has been regularized.
Products and Services offered on a subscription basis are billed recurrently according to the billing cycle selected by the Customer upon subscription (monthly, yearly, or otherwise depending on the applicable offer).
Unless otherwise specified, subscriptions are automatically renewed upon expiration for a period equivalent to the initial subscription term.
The Customer may cancel their subscription at any time from their customer account or by any other means provided by the Seller.
Cancellation shall take effect at the end of the current subscription period unless otherwise provided in the specific terms applicable to the relevant Service.
Unless otherwise required by mandatory legal provisions or a specific commercial commitment made by the Seller, amounts paid are non-refundable.
Any subscription period that has commenced remains payable in full for the current billing period.
As an exception, the Seller may, at its sole discretion, accept the cancellation and refund of a subscription where no use or consumption of the Service has occurred since the subscription date. The absence of use shall be determined by the Seller based on its monitoring systems and activity logs.
In the event of a major malfunction exclusively attributable to the Seller that renders the Service completely inaccessible for an extended period, the Seller may, depending on the circumstances, offer a full or partial refund, a service credit, or an extension of the Service period.
Refund requests must be submitted through the contact methods indicated on the Seller’s website.
In the event of default, delay, or any payment incident attributable to the Customer, the Seller reserves the right to suspend, restrict, or terminate access to the Products and Services until the situation has been fully resolved.
The Seller also reserves the right to refuse any new order or subscription from a Customer who has previously been involved in a payment incident.
In accordance with Article 1127-1 of the French Civil Code, the Customer must complete a series of steps in order to conclude the contract electronically:
The Customer shall receive, by email, confirmation of the order as well as acknowledgment of receipt of payment once such payment has been successfully processed.
Throughout the ordering process, the Customer has the opportunity to identify any errors in the information entered and to correct them before the final confirmation of the order.
The language available for the conclusion of the contract is French.
These Terms and Conditions of Sale, together with the information relating to the order, are stored by the Seller on a durable medium in accordance with applicable regulations.
Communications, orders, order details, and invoices are archived on a reliable and durable medium so as to constitute a faithful and lasting copy in accordance with Article 1360 of the French Civil Code.
Such information may be produced as evidence of the contractual relationship between the parties.
In accordance with Article L.221-5 of the French Consumer Code, the Buyer has the right to withdraw from the contract without giving any reason within fourteen (14) days from the date of receipt of the order.
The right of withdrawal may be exercised by contacting the Company through a simple request sent by email to the contact address available on www.lanxor.fr or on any affiliated Product website.
The right of withdrawal does not apply to goods or services excluded from these provisions (see Articles L.221-18 to L.221-28 of the French Consumer Code). In the event the right of withdrawal is validly exercised, the purchase price of the Product(s) concerned shall be refunded.
For certain Products, where the right of withdrawal cannot be exercised, the Company shall inform the Customer of this restriction before the order is placed. The Company also ensures that the Customer’s acceptance is clear and unequivocal through the use of a checkbox and a validation click.
For any complaint, the Customer is invited to first contact the Seller using the contact methods indicated on the Seller’s website or in these Terms and Conditions of Sale.
In accordance with Articles L.611-1 to L.616-3 of the French Consumer Code, french consumer Customers are informed that they may use the services of a consumer mediator free of charge for the purpose of seeking an amicable resolution of any dispute with the Seller.
Mediation may only be initiated after a prior attempt has been made to resolve the dispute directly with the Seller.
If the complaint remains unresolved or if the Seller fails to respond within two (2) months, the consumer Customer may submit the dispute to the consumer mediator designated below, who shall act independently and impartially to assist the parties in reaching an amicable settlement.
Consumer Mediator:
Mediator Name: CM2C
Address: 49 rue de Ponthieu, 75008 Paris, France
Website: https://www.cm2c.net/declarer-un-litige.php
Telephone: +33 (0)1 89 47 00 14
Email: litiges@cm2c.net
Information regarding mediation procedures is available on the mediator’s website.
The Seller is bound by the statutory warranties of conformity and hidden defects applicable to digital content and digital Products, in accordance with applicable legal provisions.
Consumer Customers benefit from the statutory warranty of conformity provided for under Articles L.217-3 and following of the French Consumer Code.
The Service shall be deemed compliant if it corresponds to its contractual description as provided on the Seller’s website and/or in the specific terms applicable to the relevant Product.
In the event of non-conformity, the Customer may request that the Product or Service be brought into conformity, including through correction, restoration of access, or corrective updates.
For a period of twenty-four (24) months from the provision of the Product, the Customer is not required to prove the existence of the lack of conformity.
The Customer may also rely on the warranty against hidden defects provided for under Articles 1641 and following of the French Civil Code.
In such case, the Customer may obtain either rescission of the contract or a reduction of the purchase price.
Any action under the warranty against hidden defects must be brought within two (2) years from the discovery of the defect.
In the event of a serious breach by either party of its contractual obligations, the contract may be terminated by operation of law by the other party following formal notice sent by any written means and remaining without effect within a reasonable period.
The Customer may, in particular, request termination of the contract in the event of:
failure to provide the ordered Product or Service; provision of a Product or Service that does not conform to the essential characteristics advertised; a serious breach preventing the normal use of the Product or Service.
The Seller may, in particular, suspend or terminate the contract in the event of:
non-payment of amounts due; breach of these Terms and Conditions of Sale or any applicable Special Terms; fraudulent, abusive, or unlawful use of the Products or Services.
Termination of the contract shall, where applicable, result in the cessation of access to the relevant Products and Services.
Unless otherwise required by mandatory law, any amounts already paid shall remain due and retained for the period already commenced.
All trademarks, domain names, products, software, images, videos, texts, and more generally any information protected by intellectual property rights are and shall remain the exclusive property of the Seller.
No transfer, assignment, or license of intellectual property rights is granted under these Terms and Conditions of Sale.
Performance of the Seller’s obligations under these Terms shall be suspended in the event of an unforeseeable event or force majeure preventing such performance.
The Seller shall notify the Customer of the occurrence of such an event as soon as reasonably possible.
Should any provision of this contract be declared invalid, illegal, or unenforceable, such invalidity shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect between the parties.
The Seller collects and processes certain personal data relating to the Customer for the purpose of providing the Services and managing the contractual relationship.
Such processing is carried out in accordance with applicable personal data protection laws and regulations, including Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation – GDPR).
The Customer is informed of the following:
Full details regarding the processing of personal data are set out in the Seller’s Privacy Policy, available on the Seller’s website.
These Terms and Conditions of Sale shall be governed by and construed in accordance with French law.
In the event of a dispute, the parties shall endeavor to seek an amicable resolution before initiating legal proceedings.
For consumer Customers, a mediation procedure is available to facilitate the amicable resolution of disputes with the Seller. See Article 6 – Complaints and Mediation.
Failing an amicable settlement, the dispute shall be submitted to the competent French courts in accordance with the applicable rules of jurisdiction.
For information purposes, the following provisions of the French Civil Code and the French Consumer Code are reproduced below:
Article 1641 of the French Civil Code : The seller is bound by a warranty in respect of hidden defects in the item sold which render it unfit for its intended use, or which so impair that use that the buyer would not have purchased it, or would have paid a lower price for it, had they known of such defects.
Article 1648 of the French Civil Code : Any action resulting from redhibitory defects must be brought by the purchaser within two (2) years from the discovery of the defect.
Article L.217-4 of the French Consumer Code : The seller shall deliver goods that conform to the contract and shall be liable for any lack of conformity existing at the time of delivery.
Article L.217-5 of the French Consumer Code : Goods shall be deemed to conform to the contract if they are fit for the purpose normally expected of similar goods and, where applicable, correspond to the description provided by the seller and possess the qualities presented by the seller to the buyer by way of sample or model.
Article L.217-12 of the French Consumer Code : Any action arising from a lack of conformity shall be time-barred after two (2) years from the delivery of the goods.